Privacy
Privacy and consent matter here.
What Gwavro stores
Gwavro stores the business details needed to send review requests, customer contact details entered by the business, consent records, SMS send status, and review-link click activity.
Why it is stored
This information is used to send review-request messages, operate delivery and unsubscribe workflows, and give the business a record of what was sent and when.
Consent and unsubscribe
Businesses using Gwavro are expected to obtain verbal consent before sending a message. STOP, START, and HELP keyword handling is supported through the SMS flow.
Review-link tracking
Each review request can include a tracked link so the business can see whether a customer clicked through to the review destination.